The Truth About Merchant Account Residuals

Merchant account residuals can be a lucrative and reliable income stream, but only if an ISO or sales agent invests fully in their merchant accounts and partners with a premier national merchant acquirer that enables them to create, maintain, and grow that revenue stream.

Those who do not know better think once you sell a merchant account the most important part of your job is done. In truth, while acquiring merchant account sales is an accomplishment to celebrate, it is maintaining that partnership which transforms merchant account residuals into a significant and reliable source of income. The best way to create and strengthen merchant relations is to work with a premier national merchant acquirer who will provide quality resources and exceptional support. The fact that in 2009, Merchant Services, Inc (MSI) paid 37 million dollars in merchant account residuals to its ISOs and sales agents is evidence that we do just that every day with much success since 1989.

Because every dimension of our business is done under one roof, we can establish, maintain, and expand merchant account services quickly and easily with a focus on reliable and high quality support. For example, our internal quality control and deployment center tests every piece of equipment prior to installation, which enables you to activate and install your customers’ terminals smoothly and swiftly. Furthermore, as an ongoing service, we offer a competitive free supplies program, which includes paper, ribbon, and sales slips. This program also furnishes free replacements for equipment if needed. Most importantly, as your merchants’ businesses grow, their needs may change. In that event, our wide array of equipment, unbeatable pricing as a result of extensive relationships with vendors, and dynamic leasing program ensures you will keep pace with your merchants’ expansion and increasing profits.

In a perfect world, no transaction or terminal would require special assistance, but occasionally things happen. We not only offer a Help Desk which provides customer support 24 hours a day, seven days a week, but we also have a variety of online resources including equipment manuals that enable merchants to troubleshoot problems on their own, if they prefer. Regardless of how a merchant chooses to address an issue, when the problem is resolved expeditiously, the impact on business is minimized and the satisfaction of all is maximized.

These are just a couple of examples of how MSI can help you build enduring and productive relationships with your merchants. Likewise, MSI wants to develop lasting and profitable partnerships with our ISOs and sales agents. That is why we offer both standardized and customized residual programs to meet your unique needs, do not require you to reach any minimums before receiving your commissions, and notably, pay you merchant account residuals for the lifetime of the account. While the beginning of a business relationship is an exciting and important step, what makes it meaningful is how you nurture that partnership and collaborate with one another to ensure its continued growth and success.